Wellbeing & Professional Resilience Training for NQSWs
Part of BASW's 2024-25 NQSW CPD Programme
***Session for students & NQSWs only***
Delivered by BASW’s accredited training partner DCC-i via MS Teams.
Part 1 of 8 in BASW's NQSW CPD Programme - click here to view the full series
You can attend all eight sessions or choose to book onto specific courses in the programme.
Suitable for newly qualified social workers and students
Wellbeing & Professional Resilience Training for NQSWs supports the following National Requirements:
England: PCF1 – Professionalism / PCF3 – Diversity / PCF4 – Rights and Justice / PCF6 – Critical Reflection / PCF 8 Contexts and Organisations.
Scotland: CLE1 – Ethics, values & rights-based practice / CLE4 – Promoting Wellbeing, Support and Protection, CLE7 – Self-Awareness and Reflexivity.
Wales and Northern Ireland: NOS1 – Maintain Professional Accountability, NOS2 – Practise Professional Social Work
Course Outline:
This one-day course will enable Newly Qualified Social Workers to explore emotional resilience and understand and look at how to manage organisational pressure, systemic issues and differences between professions in a safe and effective manner. This includes consideration of time management, supervision and professional and organisational processes.
Delegates will be supported to recognise when their own beliefs, values, experiences and emotions may be impacting on their practice and how to manage this with the use of good boundaries, critical reflection, self-management, peer support and supervision.
There will be the opportunity to recognise and accept the impact of the emotive nature of working with adults, children and families including how to utilise different techniques to assist them in terms of practicing in a safe, accountable and defensible manner and protecting their own well-being.
Learning Methods:
This training is delivered using an online interactive classroom approach and all delegates will be expected to take part to ensure an effective adult learning experience. Using whiteboards and breakout rooms, a combination of learning methods will be used throughout the day, including trainer presentation and group work in the form of case studies and reflection dilemmas to support application to practice. Local templates and expectations will be embedded in the programme where required and appropriate.
Learning Outcomes:
This course will provide participants with the following learning outcomes:
- Understand what is meant by personal responsibility and resilience.
- Understand the importance of professional boundaries, how to develop, maintain and utilise them for effective practice.
- Understand how to improve individual resilience skills to combat stress and anxiety.
- Have an increased ability to control emotions when making difficult decisions during periods of high demand.
- Be able to be realistically optimistic during periods of adversity and uncertainty.
- Know how to build strong supportive relationships with colleagues, families and clients.
- Have a better understanding of professional empathy.
- Be able to use resilience skills to deliver the right messages at the right time and feel confident in having difficult discussions.
- Be able to be appropriately flexible with the ability to be in control when faced with uncertainty.
Programme Outline:
9.00 Log-in – Check your connection, camera & mic (then get a cuppa)
9.30 Introduction to the session and the tech
9.45 Emotional Resilience
- What is it? / Why do we need it?
- How do we get it? / How do we use it?
- Whose responsibility, is it?
10.40 COFFEE
11.00 Professional Boundaries
- What are they? / Why do we need them?
- How do we get them? / How do we use them?
- Whose responsibility, are they?
- Utilising Law, Policies, Procedures and Supervision
- Setting, Internalising and Maintaining Professional Boundaries.
12.15 LUNCH
1.00 Managing Emotions
- Expecting and responding to strong emotions
- Using Professional Empathy
- Delivering difficult messages
- Recognising transference and counter-transferring
- Understanding the interface between professional & personal emotions
- Using tools to keep analysis and decision-making balanced
- De-briefing, Reflecting and Self-Care
- Utilising Peer and Team Support.
2.40 COFFEE
3.00 Coping Under Pressure
- Maintaining perspective
- Recognising and managing stress
- Maintaining hoe and optimism
- Practical personal and organisational techniques.
4.15 Reflection and Review – learning points and next steps
4.30 CLOSE
The Trainer:
Tony Clamp, Specialist Trainer (Motivational Interviewing)
Tony is an Social Work England registered Social Worker with 25 years experience in both the voluntary & statutory sectors of social care.
Since qualifying as a Social Worker, Tony has held academic positions at a number of British universities, as well as spending time as a children's social care practitioner.
Tony is an experienced motivational interviewing practitioner and trainer. As one of DCC-i's core crew, Tony specialises in Motivational Interviewing and its application in practice as a means to improve the quality of child & family safeguarding.