Helping measure person-centred care

A person-centred health system is one that supports people to make informed decisions about, and to successfully manage, their own health and care, able to
make informed decisions and choose when to invite others to act on their behalf. This requires healthcare services to work in partnership to deliver care responsive to people’s individual abilities, preferences, lifestyles and goals.

Many strategies have been tested to help people be more central to their care. Robust measurement is needed to understand the extent to which care is person-centred and to help differentiate worthwhile initiatives. This rapid review summarises themes from more than 23,000 studies about measuring person-centred care or its components. Specific examples from 921 studies are included. To source the material, two reviewers independently searched five bibliographic databases and screened more than 200,000 studies.