The rollout of Universal Credit is still ongoing and not due to be completed until 2024, which means some people that are still on those legacy benefits have been £20 out of pocket compared to Universal Credit claimants.
Earlier this year, Rebekah Pierre (Social worker and BASW PO) requested her care-files, and was shocked by what they contained. The below open letter is penned as a call to action, and to raise awareness about the importance of kind, caring and accurate case records, as part of National Care Leavers Week 2022.